Quality Security Policies

ISO 27001 - ISO 9001

Central Security Policy Information

EFFECT's Management is committed to the implementation and continuous improvement of the effectiveness of the Information Security Management System, as well as to the allocation of all financial, technical and human resources required for its operation through the Management Review on an annual basis
The measure of success of the Central Information Security Policy and the individual Security Policies is the achievement of specific objectives and the instillation of confidence in every business partner for the integrity and security of information. The general security objectives set by EFFECT are:
  • Ongoing awareness, training and motivation of EFFECT staff on the importance of developing and implementing the ISMS, as well as the importance of active participation and compliance of staff with security requirements and customer expectations.
  • The absence of cracks and general safety incidents
  • The effective use of resources
  • Full compliance with the requirements of legislation relating to the Safety Information
For these reasons, the EFFECT:
  • Develops and implements Policies and Procedures, specifying the Central Policy and ensure the integrity of information from internal and external risks.
  • Inspire confidence in any user that is acting in accordance with certified international standards, laws and regulations, and contractual requirements for the security of information systems.
  • Protects the assets and information from threats (internal and external) and risks.
  • Ensures the safe keeping of confidential information and ensure unauthorized access.
  • Is committed to continuously improving the Information Security Management System, the establishment and regular review of measurable safety objectives.
  • Apply procedures for the identification and assessment of risks and their impacts to protected information.
  • Take all necessary actions, in order to communicate the Central and the individual Security Policies in each of the interested party.
EFFECT ensures that all its staff as well as stakeholders (customers, suppliers, etc.) are aware of the Central Information Security Policy and the implementation of the Information Security Management System and that the applicable individual Policies are easily accessible.

Quality Policy

The main concern and general objective of our Policy is the continuous improvement of our business performance, while at the same time creating added value for our customers, taking advantage of the rapid technological developments in the IT industry
The strategic direction of the EFFECT has been designed with the aim of:
  • The prompt and effective provision of services for customers.
  • The provision is mainly effective solutions.
  • The permanent development and evolution of the systems utilizing cutting-edge technologies.
  • The recruitment of highly qualified personnel and περισπούδαστο staff.
In particular, the specific objectives of Quality of the EFFECT is:
  • The continuous improvement of business performance
  • The continuous development of human resources
  • The maximization of customer satisfaction
To achieve all of the above, the company EFFECT has been installed, implement and continually improve a Quality Management System which complies with the International Standard ISO 9001:2015 on the services Customization – customize software. Consultancy services for implementation of software. Create interfaces for system integration. Development of computer software. Software support services. The company's Management believes that the Quality Management System is an essential instrument to strengthen its Business position as a result of:
  • The continuous improvement of the Quality of our services
  • Cost reduction
  • The more efficient organization
  • The promotion of innovation
  • The best climate in the Company
The framework and mechanism for setting and reviewing the Quality Objectives and targets is set out in the regular reviews of the System by Management.
The continuous improvement of quality performance and the prevention of problems - non-conformities, require awareness and systematic control in each individual process and as a whole. The way we use to control processes requires:
  • Clear identification of responsibilities and responsibilities for each process and for each job.
  • Written documentation of how to run the tasks (Procedures, Work Instructions, Control Instructions, etc.), where this is deemed necessary.
  • Continuous monitoring of the recognised processes.
  • Adherence to evidence the Quality of the offered services.
  • Preparation of programmes for the achievement of the objectives and Quality objectives.
  • Process in order to learn the company from its mistakes, to take care of systematically not repeated (Corrective Actions) and to constantly improve the functions, and create a framework for the prevention of errors.
The company's Management is committed to:
  • continuous improvement of the effectiveness of the Quality System
  • satisfaction of applicable requirements, and
  • notification of objectives and goals to employees